In addition he ended the massage 15 minutes before time. I don’t usually complain about services but I felt like I didn’t get what I paid for or expected and honestly I was in need of a massage for underlying health issues and so I felt disappointed. He sort of pressed on me with fingertips and then sort of rubbed. I asked for my problem areas and he didn’t even do my lower back or neck. I was so uncomfortable and kept thinking about asking him to just end it and leave but I hoped it would get better. He did not use any pressure seapitenme constantly asking and at times I was u sure as to whether he was done or what exactly he was doing. I booked a 90 minute deep tissue and couldn’t wait for it to be over. The masseuse was fairly new and that was evident during my treatment. I’ve had many massages all over the world and recently moved to Dilworth and so rather than going to South Park Zen (which is fantastic) I tried this place. Unfortunately despite looking forward to a great massage, I left disappointed by the therapist and the business. You may have a fantastic massage, but recently I’ve had nothing but problems. We won’t be going back and I would suggest nobody else does either. The hilarious part.to “make things up to us” they offered us a $10 credit!!!! Yeah.$10. I checked and rechecked my phone and had only missed one call from an unknown number earlier that day. She was already on the way!!! I couldn’t get ahold of her so she walked in for her massage only to be told by them that they had tried calling me all day and left me three messages. The massage place called me 22 min before her actual massage and told me that her therapist called in sick and they couldn’t see her. She was REALLY looking forward to having a little down time away from the kids. I booked a 90 min deep tissue massage for my wife for her 35th birthday. I would love to comment on the actual experience, but there never was one. However, this last “experience” is in-excusable. The second time my therapist called in sick and someone else had to rush in to take me. I understand that a 1hr massage means the time to get undressed and re-dressed so the actual massage lasting around 50 min is understandable. (I always start my timer on my phone when I lay down to see). The last two times I went my massage therapist was 10 min late taking me back to the room and my 60min massage lasted 42 min. I’ve noticed in the last several months that the customer service had fallen off a little, but the massages were still very good. Absolutely horrible!!! I have been to the dilworth location over a dozen times.
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